Terms and Conditions
Terms and Conditions
Welcome to Flower of Sound. By using this website, www.flowerofsound.com, and our related services, you agree to comply with the following Terms and Conditions. These Terms and Conditions are governed by the laws of the Netherlands and applicable European Union regulations.
Flower of Sound is the trading name of Van Lindonk & De Bres. We are committed to compliance with GDPR, EU regulations and Dutch laws, and to transparency and fairness in our operations.
Please read these Terms and Conditions carefully before using our website or placing an order.
1. Accuracy of Information
You agree to provide accurate, complete and up-to-date purchase and account information for all transactions on our website.
Please promptly update your account details, including your email address and payment information, to ensure smooth transactions, delivery of digital products and communications about your order.
You are responsible for checking that the product, audio format and playback method you choose are suitable for your device, software, headphones, speaker setup or other playback environment before completing your purchase.
For more details, please review our Returns and Refunds Policy.
2. Optional Tools
We may offer access to third-party tools through our website. These tools are provided “as is” and “as available,” without any warranties, representations or conditions from Flower of Sound.
Flower of Sound assumes no liability arising from or related to your use of optional third-party tools, except where liability cannot be excluded under applicable law.
You must review and accept the terms provided by the relevant third-party providers. Any new features, tools or services added to the website are also subject to these Terms and Conditions.
3. Third-Party Links
Our service may contain links to third-party websites. These links are provided for your convenience only and do not imply our endorsement, responsibility or affiliation.
We bear no responsibility for the content, accuracy, policies, practices or any other aspect of third-party websites, materials, products or services.
Issues related to third-party products or services should be directed to the respective third parties.
4. User Comments, Feedback, and Submissions
If you submit comments, ideas, suggestions, reviews, feedback, proposals or other materials to us, you grant us the right to use, edit, copy, publish, translate and distribute them in any medium, unless otherwise agreed in writing.
We are not obliged to maintain comments or submissions in confidence, to pay compensation for them, or to respond to them.
We reserve the right to monitor, edit or remove content that we consider unlawful, offensive, threatening, defamatory, obscene, misleading, infringing, harmful or otherwise objectionable, or that violates these Terms and Conditions.
Your submissions must not infringe any third-party rights and must not contain unlawful, abusive, harmful, defamatory, obscene or malicious material, including malware or other harmful code.
5. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy.
For details about how we collect, use, store and protect personal data, including order data, account data, payment-related data, contact form data, withdrawal requests and refund requests, please review our Privacy Policy.
6. Errors, Inaccuracies, and Omissions
Our website may occasionally contain typographical errors, inaccuracies or omissions regarding product descriptions, audio formats, pricing, promotions, offers, shipping charges, availability, compatibility information or other content.
We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders affected by such issues, where permitted by law.
We are not obligated to update information on our website except as required by law. If we discover an error that affects your order, we will contact you where reasonably necessary.
7. Prohibited Uses
You are prohibited from using our website for unlawful purposes,
You are prohibited from using our website or services for unlawful or unauthorised purposes, including but not limited to:
- soliciting, encouraging or participating in unlawful acts;
- violating applicable laws and regulations;
- infringing upon intellectual property rights;
- harassing, abusing, insulting, harming, defaming, threatening or discriminating against others;
- submitting false or misleading information;
- uploading or transmitting viruses, malware or harmful code;
- collecting or tracking personal information of others without lawful basis;
- interfering with the security features or proper functioning of the website;
- using the website or our content for scraping, data mining, automated extraction or unauthorised AI training;
- using our digital products in ways that exceed the licence granted to you.
We reserve the right to terminate or restrict your use of our website and services for violations of these prohibitions.
8. Digital Products, Downloads and Compatibility
Flower of Sound sells digital audio products and immersive sound experiences, including but not limited to binaural audio, FLAC, MP3, MP4, Dolby Atmos, soundscapes, soundwalks, sound baths and other sonic tools.
Digital products are usually delivered through download links, account access, email confirmation or another digital delivery method after payment.
Product pages describe the available audio formats and intended playback methods as clearly as possible. Because immersive audio and digital audio formats depend on the customer’s device, software, media player, headphones, speaker setup or other playback environment, you are responsible for checking compatibility before purchase.
If you are unsure which format you need, please contact us before placing your order.
Download links may be subject to download limits, expiry periods or account-access restrictions. If you experience problems downloading or accessing a purchased product, please contact us at support @ flowerofsound.com.
9. Consumer Right of Withdrawal
If you are a consumer in the European Union, you normally have the right to withdraw from an online purchase within 14 days without giving a reason.
For physical products, the withdrawal period usually starts on the day after you, or a third party indicated by you, receive the product.
For digital content that is not supplied on a physical carrier, such as downloadable audio files, the right of withdrawal may end once performance has begun, if:
- you gave your express consent for Flower of Sound to start digital delivery before the end of the withdrawal period; and
- you acknowledged that you would lose your right of withdrawal once the digital content was delivered, downloaded, opened, streamed or otherwise accessed.
This means that if you purchase a digital audio product, give express consent to immediate delivery, and then start downloading, opening, streaming or otherwise accessing the digital content, your statutory right of withdrawal may no longer apply.
If you have not yet downloaded, opened, streamed or otherwise accessed the digital product, and the legal withdrawal period has not expired, you may still be able to withdraw from the purchase.
10. Withdrawal / Cancel Order Function
You can exercise your right of withdrawal by sending us a clear statement that you want to withdraw from the contract.
You can do this by:
- using the Withdrawal / Cancel Order page on our website;
- using the model withdrawal form provided on our website;
- emailing us at support@flowerofsound.com;
- sending us another clear written statement.
If you use the online withdrawal function on our website, we will send you confirmation of receipt by email or another durable medium.
The online withdrawal function does not replace your right to contact us by email or to use the model withdrawal form.
To help us process your request, please include:
- your name;
- the email address used for the order;
- your order number;
- the product name;
- the date of purchase;
- a short explanation, if relevant.
You do not have to give a reason for withdrawal where a legal right of withdrawal applies.
11. Returns and Refunds
Our Returns and Refunds Policy forms part of these Terms and Conditions.
For digital products, refunds are assessed according to the rules for digital content, including whether the product has already been downloaded, opened, streamed or otherwise accessed after your express consent to immediate delivery.
For physical or phygital products, return conditions may depend on the type of product, its condition, whether it has been used, and whether any legal exception applies.
If you validly withdraw from a purchase and the withdrawal right has not ended, we will refund the eligible payment using the original payment method where possible.
For digital content, we may check whether the digital product has already been downloaded, opened, streamed or otherwise accessed, and whether you gave express consent to immediate delivery and acknowledged the loss of withdrawal right.
If the withdrawal right has ended because digital delivery or access has begun after your express consent and acknowledgement, we may refuse the withdrawal request. This does not affect your rights if the digital product is defective or does not conform to the contract.
If you have trouble downloading, opening, playing or using a purchased digital product, please contact us. We will first try to help you access the correct file, format or download link. Depending on the issue, we may offer technical support, a replacement download link, an alternative available format or another reasonable solution.
12. Intellectual Property and Use of Digital Products
All content on the Flower of Sound website and in our products is protected by intellectual property rights. This includes, but is not limited to, audio recordings, soundscapes, compositions, sound design, sonic tools, text, images, videos, artwork, logos, product names, website design, downloadable files and documentation.
Unless explicitly stated otherwise or agreed in writing, digital products purchased from Flower of Sound are licensed for personal, private, non-commercial use only.
When you purchase a digital product, you receive a limited, non-exclusive, non-transferable licence to download and listen to the product for your own personal use.
You may not, without prior written permission from Flower of Sound:
- resell, redistribute, share, upload or make the files available to others;
- copy the files except for personal backup purposes;
- sublicense, rent, lease or lend the files;
- use the files in public events, classes, retreats, exhibitions, installations, shops, hospitality spaces, wellness studios, spas, clinics, galleries, museums, offices or other public or commercial spaces;
- use the files in films, videos, podcasts, games, apps, VR/XR/AR experiences, social media content, advertisements, branded content or commercial productions;
- sample, remix, edit, adapt, transform or create derivative works from the files;
- train artificial intelligence systems or machine-learning models with the files;
- remove metadata, copyright notices or rights-management information;
- use the content in any way that infringes our rights or the rights of our artists, collaborators, licensors or partners.
For business, professional, event, installation, public performance, media, app, game, film, wellness, educational or commercial use, please contact us for a separate licence.
13. Artificial Intelligence
Our use of AI. We use AI tools to support our work, including drafting text, research, design and software development. All material published under our name is reviewed by a person before publication, and we hold editorial responsibility for it.
Our recordings. Flower of Sound field recordings are real recordings, made at real locations with real microphones. Where AI has generated audible content in a release, this would be stated on that release.
Your use of our content. The existing restrictions apply in full: our audio and other content may not be used to train artificial intelligence systems or machine-learning models, or for scraping, data mining or automated extraction, without our written permission.
14. Disclaimer of Warranties; Limitation of Liability
While we strive to ensure uninterrupted, secure and error-free service, we do not guarantee that the website or services will always be available, uninterrupted, timely, secure or error-free.
The service is provided “as is” and “as available,” without any warranties or conditions, except those explicitly stated or required by applicable law.
Flower of Sound is not liable for any direct, indirect, incidental, special or consequential damages arising from your use of our website, services or digital products, except where liability cannot be excluded or limited under applicable law.
Nothing in these Terms and Conditions excludes or limits your statutory rights as a consumer, including rights relating to conformity of digital content, defective products or mandatory consumer protection rules.
15. Indemnification
You agree to indemnify and hold Flower of Sound, its affiliates, partners, employees, contractors, collaborators and agents harmless from any third-party claims, demands, damages, losses or expenses, including reasonable attorney fees, arising from your breach of these Terms and Conditions, your violation of laws, your misuse of our website or digital products, or your infringement of third-party rights.
This clause applies to the extent permitted by applicable law and does not limit mandatory consumer rights.
16. Severability
You can exercise your right of withdrawal by sending us a clear statement that you want to withdraw from
If any provision of these Terms and Conditions is deemed unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be considered severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining provisions.
17. Termination
These Terms and Conditions remain effective until terminated by either you or Flower of Sound.
You may terminate these Terms by ceasing use of our website and services.
We may terminate, restrict or deny access to our website, services or downloads if we reasonably believe that you have violated these Terms and Conditions, misused our products, infringed our rights or acted unlawfully.
Termination does not affect rights and obligations that by their nature should survive termination, including intellectual property rights, payment obligations, licence restrictions, limitations of liability and indemnification.
18. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Returns and Refunds Policy, Cookie Statement and any additional written terms agreed with you, constitute the entire agreement between you and Flower of Sound concerning your use of the website and purchases through the website.
These Terms supersede any prior agreements or communications regarding the same subject matter, unless a separate written agreement explicitly states otherwise.
Ambiguities in interpretation shall not be construed against the drafting party.
19. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands and applicable European Union regulations.
If you are a consumer in the European Union, you may also have mandatory rights under the laws of your country of residence. Nothing in these Terms and Conditions limits those mandatory rights.
20. Changes to Terms and Conditions
We reserve the right to update, change or replace these Terms and Conditions at our discretion.
The latest version will always be available on this page. Continued use of our website and services after changes are published constitutes acceptance of the updated Terms and Conditions, unless separate consent is required by law.
For orders already placed, the Terms and Conditions that applied at the time of purchase will generally apply to that purchase, unless a change is required by law or is more favourable to you.
21. Explicit Consent at Checkout
Before completing your purchase, you may be asked to provide explicit consent acknowledging that:
- import taxes, customs duties or other charges may apply for orders outside the European Union;
- the audio format ordered is compatible with your device, software or playback environment;
- you accept these Terms and Conditions;
- for digital products, Flower of Sound may start digital delivery immediately after payment;
- once you start downloading, opening, streaming or otherwise accessing the digital product after giving this consent, you may lose your statutory right of withdrawal.
For digital products, this consent must be given actively and separately. It must not be pre-ticked.
The confirmation of your purchase may include a record of your consent to immediate digital delivery and acknowledgement of the possible loss of the right of withdrawal.
22. Contact Information
For questions regarding these Terms and Conditions, please contact us at support@flowerofsound.com.
Flower of Sound (trading name of Van Lindonk & De Bres) is committed to compliance with GDPR, EU regulations, and Dutch laws, ensuring transparency and fairness in our operations.
Last version 1 august 2026
Terms and Conditions
Terms and Conditions
Welcome to Flower of Sound. By using this website (www.flowerofsound.com) and related services, you agree to comply with the following Terms and Conditions, governed by European and Dutch laws.
1. Accuracy of Information
You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions on our website. Please promptly update your account details, including your email address and payment information, to ensure smooth transactions and communications. For more details, please review our Returns and Refunds Policy.
2. Optional Tools
We may offer access to third-party tools through our website. These tools are provided “as is” and “as available,” without any warranties or conditions. Flower of Sound assumes no liability arising from or related to your use of these optional third-party tools. You must review and accept the terms provided by these third-party providers. Any new features or services added to the website are also subject to these Terms and Conditions.
3. Third-Party Links
Our service may contain links to third-party websites. These links are provided for your convenience only and do not imply our endorsement or affiliation. We bear no responsibility for the content, accuracy, or any other aspect of third-party websites or materials. Issues related to third-party products or services should be directed to the respective third parties.
4. User Comments, Feedback, and Submissions
If you submit comments, ideas, suggestions, or other materials to us, you grant us unrestricted rights to use, edit, copy, publish, and distribute them in any medium. We reserve the right to monitor, edit, or remove content deemed unlawful, offensive, defamatory, obscene, or otherwise objectionable or violating these Terms and Conditions. Your submissions must not infringe upon third-party rights or contain any unlawful, abusive, or harmful material.
5. Personal Information
Your submission of personal information is governed by our Privacy Policy. For details, please review our Privacy Policy.
6. Errors, Inaccuracies, and Omissions
Our website may occasionally contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping charges, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to modify or cancel orders affected by such issues. We are not obligated to update information on our website except as required by law
7. Prohibited Uses
You are prohibited from using our website for unlawful purposes, including but not limited to:
-
Soliciting unlawful acts.
-
Violating applicable laws and regulations.
-
Infringing on intellectual property rights.
-
Harassing, abusing, or harming others.
-
Disseminating false or misleading information.
-
Interfering with security features.
We reserve the right to terminate your use of our website for violations of these prohibitions.
8. Disclaimer of Warranties; Limitation of Liability
While we strive to ensure uninterrupted and error-free service, we do not guarantee it. The service is provided “as is” and “as available,” without any warranties or conditions, except those explicitly stated. Flower of Sound is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, except where required by applicable law.
9. Indemnification
You agree to indemnify and hold Flower of Sound, its affiliates, partners, employees, and agents harmless from any third-party claims, demands, or expenses, including reasonable attorney fees, arising from your breach of these Terms and Conditions, violation of laws, or infringement on third-party rights.
10. Severability
f any provision of these Terms and Conditions is deemed unlawful or unenforceable, such provision shall not affect the validity and enforceability of the remaining provisions.
11. Termination
These Terms and Conditions remain effective until terminated by either party. We may terminate these terms at our discretion without notice. You may terminate these terms by ceasing use of our services. We reserve the right to terminate or deny access for violations of these Terms and Conditions.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Flower of Sound, superseding any prior agreements. Ambiguities in interpretation shall not be construed against the drafting party.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands and applicable European Union regulations.
14. Changes to Terms and Conditions
We reserve the right to update or change these Terms and Conditions at our discretion. Continued use of our website and services after changes constitutes acceptance of the updated terms.
15. Explicit Consent at Checkout
Before completing your purchase, you must provide explicit consent acknowledging:
-
Import taxes might apply for orders outside the EU.
-
Once the download of a digital product has started, it cannot be refunded or returned.
-
The audio format ordered is compatible with your device.
-
Acceptance of these Terms and Conditions.
16. Contact Information
For questions regarding these Terms and Conditions, please contact us at support @ flowerofsound.com.
Flower of Sound (trading name of Van Lindonk & De Bres) is committed to compliance with GDPR, EU regulations, and Dutch laws, ensuring transparency and fairness in our operations.
